After a convenience store robbery, three unidentified men hold a group of people hostage in a hospital. Inspector Ishida and Captain Tohno handle the negotiations while one of their colleagues, Lt. Ando, tries to find out why the men decided to take the hospital hostage. Through flashbacks, relevant information is revealed to the audience. When the negotiations are finished, most things seem to be fine until they lose track of the criminals. Then, the story unveils from a different perspective, its roots in feelings of love and vengeance.

The police try to arrest expert hostage negotiator Danny Roman, who insists he’s being framed for his partner’s murder in what he believes is an elaborate conspiracy. Thinking there’s evidence in the Internal Affairs offices that might clear him, he takes everyone in the office hostage and demands that another well-known negotiator be brought in to handle the situation and secretly investigate the conspiracy.